Water Taxis Combined - won't get to your wedding on time!
Post new topic   Reply to topic    Gripe HQ -> Transport
Read and rate this discussion topic
low med high
Propensity to switch
How likely are you to switch?
  • Currently 5.00/5
  • 1
  • 2
  • 3
  • 4
  • 5
Rating: 5.0/5
Expectations
How satisfied are you?
  • Currently 1.50/5
  • 1
  • 2
  • 3
  • 4
  • 5
Rating: 1.5/5
Referral index
How likely are you to refer?
  • Currently 1.00/5
  • 1
  • 2
  • 3
  • 4
  • 5
Rating: 1.0/5
View previous topic :: View next topic  
Author Message
ambersview





PostPosted: 04 May 09 15:20
Post subject: Water Taxis Combined - won't get to your wedding on time!
Organisation name: Water Taxis Combined
Issue type: Complaint

We booked WTC well in advance of our 27 March wedding and confirmed in writing the week before. But on the day my husband rang to confirm again and they couldn't find the booking.

Eventually that was sorted out but then when it was due to arrive there was no boat to be seen so the groom and his groomsmen had to hail a cab on the street to make the wedding on time.

I stood on the jetty discussing this with the service woman who told me they book the jobs too close together to ensure a particular time - if only I'd been told this before as wedding timing is pretty exacting!

She promised to leave a message confirming that there would be a boat for our departure on midnight but of course didn't bother so unfortunately we spent the last 15 mins of our big day trying to find out how we were getting to our hotel!

When I emailed the following week with feedback they didn't bother replying, even though I'd also said that the special pen my husband gave me that day was probably lost on the boat and asked if they could check. A horrible wedding experience!!!
Back to top
Display posts from previous:   
DiggTechnoratiFacebookDel.icio.usStumbleUponMy Space
Post new topic   Reply to topic    Gripe HQ -> Transport
Jump to:  

Powered by phpBB © 2001, 2002 phpBB Group

Top Issues

elections

Ebola are we at risk?

Games petrol companies play

Pest Control

Retrospective Laws


Top Gripes

Antler suitcase 10 year warranty

Yeah Yeah I'am an Architect but in the Philippines

Fisher and Paykel ongoing supply delays

Heritage Bank - People First fail!

I have an rental property insured with comminsure

Solar panels and higher bills

What's wrong with Origin Energy

Flight Centre - Avoid them like the plague

Took a deposit and now no contact

ACM Debt Collectors - worst crooks in the industry


Contact the customer?

Gripes Archive


Will Tony Abbott last as PM to end of 2015?

  • Yes
  • No
Login to voteAjax Loader

Have you used AliExpress?

  • Yes
  • No
Login to voteAjax Loader