NSW Central Coast Taxi's - Shocking service!

[alex.p]

This is a letter that I sent to the NSW Minister for Transport, regarding shocking service from NSW Central Coast Taxi's:

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Dear Hon. David Campbell MP,

I am writing to you in your capacity as the NSW Minister for Transport.

I am writing to make a Formal Complaint about the NSW Ministry of Transport's decision in allocating an inappropriate Taxi Operator License for a region of NSW.

I am asking you to immediately change the OFFICIAL TAXI OPERATOR for the WYEE, NSW (postcode: 2259) and MANNERING PARK, NSW (postcode: 2259) areas.

At the moment, this postcode is licensed by the NSW Ministry of Transport to "Central Coast Taxis", to provide Taxi services in this area.

Unfortunately, this Area is way too hard for them to handle, as their taxi base is more than 40 minutes away from these two Suburbs. There are *NEVER* any Central Coast Taxis in this Region. However, another Operator 20 minutes away ("Morriset Taxi Service") *ALWAYS* has cars in this area.

This Area needs to be URGENTLY redefined by you (the NSW Minister for Transport) so that the suburbs of WYEE & MANNERING PARK belongs to the nearby "Morrisett Taxi Service", which has a taxi base about 20 minutes away.

On *THREE* separate occassions, I have waited more than 3 hours for a "Central Coast Taxi" in this area, and on the last occasion, *NO* Taxi has shown up. The Operator at Central Coast Taxis tried her hardest - she said I had a "deadline for a wedding", she made my call "code Red", she did everything she could. Central Coast Taxis just cannot properly service this area - they are too far away.

It is simply a matter of distance.

There are Pensioners in this area like myself, who I visit, who are socially isolated because of Central Coast Taxis being the inappropriate Operator for this area. They constantly tell me stories of Taxis just not showing up.

When they ring Morriset Taxi Service directly, they are told "Sorry, we are not permitted by the NSW Government to pick you up from here".

This is a disgrace.

Please do not send this complaint to Central Coast Taxi's - I have already spoken with them, and it is way beyond their means to fix this issue.

***THE ONLY WAY TO FIX THIS ISSUE IS TO CHANGE THE OPERATOR FOR THESE SUBURBS.***

The Operator for this area must be changed by the NSW Minister for Transport, as the current Operator does not have a fleet sufficient for this area.

Please ask your Ministry of Transport Director-General to immediately start the process of changing the Taxi Operator for suburbs of WYEE and MANNERING PARK to the nearby Operator, "Morrisset Taxi's".

Please reply to me BY POSTAL MAIL and tell me when you will commence changing the Taxi Operator for this area.

Yours Sincerely,


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