Not Good Enough believes that the Internet is the perfect medium for getting consumer voices heard. This is especially so, since research tells us that managers assume that less than 5% of unhappy customers ever take their complaints to management.
So, while complaining in its own right might be important, getting the message to companies - and encouraging solutions is even more so.
NGE believes that providing companies and government with your feedback is a win for you - you get heard - and a win for companies and government - they know what they need to do.
|